Corporate - Internet - Data | CID Telekom
- Call+41 41 560 1700
- Mailinfo@cid-telekom.ch
Telecom & Infrastructure Broker Services
We can act as your broker, with international services
Technology service providers engage with clients through either employee sales representatives or brokers. 35% of telecom and technology services are purchased through Resellers like C.I.D. Telekom, because clients prefer to deal with a vendor-neutral partner. As brokers, we can be engaged with every part of your buying process and even provide ongoing support. Buying technology is a solid starting place for a potential engagement with us. Here's how it works:
Assessment
We meet to discuss your requirements, environment, and goals. From our unusually extensive database of more than 240 service providers, we work to present you with a short list of options that are most appropriate for your needs. We will be transparent about why we suggest those providers.
Solution
We conduct meetings with the shortlisted providers. Some clients like to lead these while we stay in the background as an objective adviser. Other clients ask that we conduct meetings with the shortlisted providers. Some clients like to lead these while we stay in the background as an objective adviser. Other clients ask that we quarterback the engagement, only involving them at critical milestones.
Quoting
We prepare budgetary pricing and review it with you. If necessary, we set up engineering and additional requirements calls with providers and work with you via email or Teams Sessions to firm up your needs.
Negotiating
Having clarity on the final requirements, we use our localized benchmarking database to get the best-and-final quote from service providers. We use promotions, competitive leverage, visibility to over 400+ customers to get you the best pricing and best contract terms.
Installation
We work with you to determine which project elements you will manage, and which - if any - you would like us to manage. Depending on technologies and preferences, we can take as little or as much involvement as needed.
Support
During and after installation, we assist with moves/adds/changes and escalations. Over time, we become intimately familiar with your environment, making the process of buying technology even more efficient.
Service providers recognize the value that Resellers bring, by speaking their propriety language.
- Your contract, invoicing, engineering and repair is with us directly.
You will not lose control or visibility you have directly, and get additional layer of support. - We have to earn your business every day.
Clients often call us as the single point of contact for all requests.
However, at any time you can reach out directly to provider's, support and engineering exactly the same way you would if you purchased services directly.
- You can have us for one standard for all the service providers you choose.
Some clients see value in the time savings, benchmarking and apples-to-apples multi-vendor proposals we provide but also want to preserve relationships with vendors directly. Many service providers recognize this as a preference and allow Resellers and direct representatives to work as a team to support you.