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Technology service providers engage with clients through either employee sales representatives or brokers. 35% of telecom and technology services are purchased through Resellers like C.I.D. Telekom, because clients prefer to deal with a vendor-neutral partner. As brokers, we can be engaged with every part of your buying process and even provide ongoing support. Buying technology is a solid starting place for a potential engagement with us. Here's how it works:
We meet to discuss your requirements, environment, and goals. From our unusually extensive database of more than 240 service providers, we work to present you with a short list of options that are most appropriate for your needs. We will be transparent about why we suggest those providers.
We conduct meetings with the shortlisted providers. Some clients like to lead these while we stay in the background as an objective adviser. Other clients ask that we conduct meetings with the shortlisted providers. Some clients like to lead these while we stay in the background as an objective adviser. Other clients ask that we quarterback the engagement, only involving them at critical milestones.
We prepare budgetary pricing and review it with you. If necessary, we set up engineering and additional requirements calls with providers and work with you via email or Teams Sessions to firm up your needs.
Having clarity on the final requirements, we use our localized benchmarking database to get the best-and-final quote from service providers. We use promotions, competitive leverage, visibility to over 400+ customers to get you the best pricing and best contract terms.
We work with you to determine which project elements you will manage, and which - if any - you would like us to manage. Depending on technologies and preferences, we can take as little or as much involvement as needed.
During and after installation, we assist with moves/adds/changes and escalations. Over time, we become intimately familiar with your environment, making the process of buying technology even more efficient.
Service providers recognize the value that Resellers bring, by speaking their propriety language.